Report a Warranty Claim

Person

Title

First name

Last name

Company (optional)

Email

Phone

Street and number

Postcode

City

Country

Product and purchase

Model

Serial number

Batch number (optional)

Date of purchase

Purchase price (CHF) (optional)

Dealer (name)

Dealer (location)

Receipt number

Defect

Type of defect

Defect first noticed on

How often do you use the product?

How does the defect occur? Always Intermittently Once

Description of the defect

How can the defect be reproduced?

What have you already tried?

Reprocessing method (optional)

How was the product stored and cleaned?

Files and declarations

Proof of purchase

JPEG, PNG, WebP or PDF, 8 MB at most.

Photos of the defect

1 to 5 photos (JPEG, PNG or WebP, 8 MB at most each).

I confirm that my information is truthful and complete. I have read the instructions for use (IFU) and used the product accordingly. Open the instructions for use The product is an original roaadent product and has not been modified.

Your statutory warranty rights against the seller exist independently of these declarations.

We process your details, photos and proof of purchase to assess and handle this case (details in the privacy policy).

Report a Warranty Claim

Before you start

Person

Product and purchase

Defect

Files and declarations

Thank you, we have received your report